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Old 05-29-2009, 04:53 PM
  #177  
kn7671
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Originally Posted by Wild Cherry
Yeah , still racers from my track sent their
Pulses in and they got them back ....


Who`s telling the truth here ?

Not I don`t know though ....
You're basing your 'biased' opinion on your LHS, or the racers you know. The great thing about a forum is that we can see on a more widespread scale how this is playing out in reality across the country. While there may have been some that sent off and received back motors from Trinity as promised, we also have people stating the opposite, and these racers feel screwed by Trinity and feel it important to share.

Getting on here and being dismissive to those that have not been taken care of by Trinity as you have, is not being racer friendly to the hobby community in general. Companies do and will make mistakes, but what they afterwards is what can make a company successful or a failure.

There is a old thought when it comes to customer service. A customer that had a good experience will tell 0-1 people, while a customer that had a bad experience will tell 2-4 people.
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