Originally Posted by
andyuk99
John,
Do yourself a favour and refund the people here who you have not shipped goods to.
You are trying to act like a shop so, refund immediately.
Looking at your property on google earth does give an indication of where you live which suggests you don't have the financial ability to support this.
When trading you can't wait for refunds from paypal, as that will destroy customer confidence.
When you started your small sole trader business, it might have seemed easy, but the reality can be very different.
I also note there is no listing for you as a company director at companies house .... which again gives a trading impression.
I am thinking of informing a number of UK importers of this thread, so at least they avoid any possible problems for them and you alike.
As much as you may hate giving refunds BEFORE paypal pays you, you just have to be 'out of pocket' for a week or two.
I am not trying to take sides, but if you can't afford to refund these people, then you can't afford to trade.
I would also not be abusive to other BRCA members(I assume you are a member), otherwise they could file a complaint against you and if proved have your membership terminated. Thus no more BRCA meetings ...
Good luck and I hope you work it out.