i'll try to have a word with him tomorrow. I agree, these things should not happen and im sure he's doing what he can.
Reporting him to Schumacher/Speed Passion etc will be a waste of time.
Unfortunately its not their problem, if anything it benefits Schumacher as you can order from them directly cutting out the middle man.
I believe john still uses Royal Mail for International orders, and i know from experience that it takes a long time, some of my parcels took 45 days to appear at their destination which forced me to use DHL.
If you open a Paypal dispute, the seller has 10 days to respond, if there is no response there is an automatic refund.
John is still recovering from being subject to fraud and needs a little patience.
Can we keep this civilised, there is no need for threats.
Sorry, lot of bs excuses there. After reading other threads about the place, this seems to be standard operating procedures for him.