Yeah i called Amain, after a 1/2 hour sitting on hold then getting disconnected i got an RMA and im just getting a refund. I think im going to go with a triton eq seems very similar but max amps is 5 rather than the hyperion's 6, i doubt ill ever charge anything at that high of amperage anyways. The only thing that sucks is that i got a defective item and i have to pay to ship it back.