My apologies, should it sound more like THIS....
http://www.rctech.net/forum/3951733-post3.html
or
http://www.rctech.net/forum/3192581-post17.html
I don't understand why it is acceptable to praise a company but not to bring their short comings to light?
If you don't want to participate in a thread, then don't.... That is the great thing about freedom of choice....JUST SAY NO.... Don't read the thread
BTW.... I would welcome their input as they have not answered my emails.... Any communication at this point would be great....