I sent a charger in there that I had purchased 2 weeks prior for warranty repair. This was on Nov. 8th. I did their little ticket system and get a reply about once a month with comment being we are working on it. Now I am not even getting that. Anybody know any other way to get a hold of these guys? I bought the charger brand new and have used it 3 times, It would be nice to use it again before summer.