Well I got Dave this time. He was very helpful, I got to send it in. I asked for a replacement since there seems to be a lot of things wrong with this one.

Bad products are always going to slip by even the best quality control. We'll see how they handle this.

He did say no one is getting them to work with the computer link. The most anyone is getting is a graph. Which is all I've managed also.

I can't find a "short err" in the instructions.