Are you sure it's the charger?
We have 2. The first one we got is noisy and the usb jack pulled out. The temp probe jack was all jacked had to straighten the prongs to get it to fit in.
But we just got a second one Sat and it seems better built.
Calling them today to get it sent in and hopefully replaced now that we got a second one.
I always get the same guy. His name is Jason, I've called about 6 times for different reasons. They must not have to large of a support staff if I always get the same guy.