Sounds like you have Vista64? Unfortunately it sometimes hides a backup copy of the data base in a secret place that must be removed. Usually doing a uninstall thru windows, not just deleting the folder, then rebooting then reinstall will take care of it. If not we have to walk you down to where the file is and delete manually. Thank microsoft..... Contact Randy and he can walk you thru it quickly. It is also explained pretty good in our forum I believe. We might have lost that thread however when we recently got hacked and had to change forums.