Bill Martinez. AE customer service. 2115 when they ask for the extension during the recorded message.
I've had parts replaced, never any "extra" freebies though. I did happen to call him earlier today, for case screws for my 1015 servo.. seems petty but I can't find any to fit otherwise. (yea strange that two top case screws went awol)
I wish they would send me a SC8 "for my troubles" though.... ofcourse all I've had to do since I got my buggy was change from the grey to white tank once. Still using the same one..