Originally Posted by
aaron joy
RB's are great engines. I have them in all three of my vehicles. My only gripe is that their customer service at RB USA is terrible.
They don't answer the phone and if you leave a message they don't call you back. I work at two hobbyshops and we had a better time getting products and answers when they had only one guy Mid-West importing the engines.
How long ago was that? I recently had to send an engine to RB USA and the response and follow up was phenomenal. I did hear that in the past they had issues and I was quite afraid that I was going to have a similiar experience, but I was very impressed.