Originally Posted by
nexxus
I do however believe in customer service, to me, 2-3 days turnaround and a complete order upon arrival is reasonable.
I am a firm believer in a consumer's right to expect good customer service, that is the same whether it's a "toy car" part or a DVD player or some other consumer product.
Who are you to make company policy?
There are plenty of company's that don't and can't offer 2 or 3 day turnaround, and expecting it is totally unreasonable.
I'm a firm believer that most customer service issues are a result of poor customer behavior and demands that exceed realistic expectations.
Bragging over how much you and your mates spend on rc goodies doesn't impress anyone, but perhaps it's time for a new hobby like chasing around roos or something...