Austin I would appreciate the items being sent asap. I have dropped all Paypal claims and hope Max Amps will do the right thing.
To those who want to flame me thats your choice. When trying a new supplier I always do one "relatively" small order as a test, if all goes well, I usually start doing large orders for me and a few mates, last year we spent around $4-$5k between the lot of us. I do however believe in customer service, to me, 2-3 days turnaround and a complete order upon arrival is reasonable.
I had a 1 week wait before postage and an incomplete order on arrival.
The Nitro to Brushless conversion thing is huge right now, good quality 3s-4s Lipos are as rare as hen's teeth in Australia (Venom is the only one widely available) so hence the order with MaxAmps to see how it goes.
I am a firm believer in a consumer's right to expect good customer service, that is the same whether it's a "toy car" part or a DVD player or some other consumer product.