Dude, I suggest you slow down take a deep breath, go out for a smoke or whatever your poison and re-examine your own sigline and maybe follow it a little closer "Bitching over toy cars? Who needs it?"


I've never heard, nor I ever will, of a company large or small that hasn't had something happen in-house from time to time that affects a consumer. Orders get misplaced, employees don't show up for work, mail goes missing, boxes get misrouted, the inevitable long holiday weekends (that I guess customers think they're the only ones that get them), weekend orders (that people expect are getting filled by who knows whom), and I won't even start on the lagtime because of shipping.
It happens, but I've yet to find an example in which a company or their representatives or agents did it on purpose just to piss off a customer.

But instead of doing something very caveman-ish like picking up the freaking telephone, last I checked every business has a phone, people fire off a couple of emails that I suppose they figure are the only one (of likely thousands companies receive each day....) and instead waiting for a reply, they get right on the old discussion board and hammer, bash, and thrash away at the company I guess in some hope that throwing a public fit will solve their problem as well as driving the company out of business.

And I guess what chaps my hide so bad is the recurrent them of alleged "poor customer service" ~ when in reality it's more likely a matter of poor customer behavior.
In a lot of ways I want to, jokingly, blame it on Burger King. For if it wasn't for their "Have it Your Way" advertising campaign it seems there wouldn't be a predominant "I want it my way" behavior out of every person that plunks down a couple of bucks. Companies can only do so much to make people happy, while delivering a good product, and the day's going to come when prices are going to rise just to cover customer service demand costs.

What this thread and some other recent ones reminds me of was asking someone once years ago that was telling me how to conduct my business, "How about if I tag along with you to work tomorrow, and stand over your shoulder as you try to work, and scream bull$hit at the top of my lungs everytime I see something I perceive as not just right?"
The guy refused to take me up on my offer...


I don't know about anyone else, but it seems these DBs are becoming more and more full of manufacturer bashing threads ~ and I'm personally getting tired of hearing or reading all the bitching and whining.