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Old 03-05-2008, 12:28 PM
  #360  
Korgae
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Hello,

There was some confusion on the wording of the original warranty a few years ago so I will clarify that here for you.

If the tire peels back from the wheel. If there was a spot on the wheel where glue was missing then that would be a valid warranty claim. So basically if you see the tire tear or peel and you are left with clean white plastic. Not an edge, but the middle portion of the tire. As with any tire, the edge should be checked after truing and racing and re glued as needed.

If the wheel breaks or shatters and the tire is over 60MM in diameter. with this we use some common sense. If the wheel/tire is at the end of its life and under 60MM then there will be no warranty. ( again this applies to the old wheel, not the prism line)

We are only granting warranty if the item is in new condition and has failed due to our manufactures error. We can not warranty a wheel/ tire that has been extensively used.

Hope that helps clear up the warranty on the older wheels.
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