Brian,
I understand where you are coming from with regards to the money spent on racing and limited budgets. Times are tough for EVERYONE. We are in this hobby because we enjoy it and the camaraderie with our fellow racers. Let's not make this into more than it has to be. Jack has come on here and personally replied to your posts and that is more than I can say for ALOT of companies including non-hobby corporations.
The owner of a company has come on here and told you the problem has been identified and is currently being resolved. Give them the opportunity.
Butter