Hi RC Riot:

You are right most of this has to handled through our web site and there are some confidetiality issues that we have to follow. But I also appreciate what you are doing by placing this on the forum.

The first thing that needs to happen is for you to try to log onto our wholesale section. It will ask you several questions about you and your business. When you are finished the system notifies me by email that there is a new dealer application. I do some research to find out if you are a real dealer. Out of every dealer application we get there are two that are really someone trying to pretend that they are a dealer to scam a deal. Once your account is activated then you have access to the wholesale site.

Most of our applications are hobby shops and those are straight forward. They just get on line, place the order, I ship it...done. But there are also special cases like yours. I'll list a few: customers in countries with no distributor, countries with a distributor but don't carry the type (i.e. on road, off road, gas, electric) of kit that he wants or parts and then there are clubs in areas that have no store. All of these situations are different and require a special program. Normally we have a policy for stores: No kits if you don't carry parts. We don't want users led down a dead end street. In your case we can modify this a bit. If you want to buy an evaluation kit for your own use since you are the owner of the track we will sell you a kit at the Dealer price as we are confident that you will do much better than you have and that will promote further sales. If you wish to purchase more kits in the future we will require you to buy what we call a "minimum stock kit" It includes arms , hubs, pins and some other high turnover items. This is also for your protection. If you sell a kit to someone and they show up and break a hub (for example) and have to go home and wait for mail order. You just pissed them off and it will have an impact on sales of that model at your track. There is another program that you might consider and this is the perfect time to bring it up... Since there is a shortage of dealers we have a special program for Clubs (or group purchases). Buy 3 or more kits and they will be discounted by $40.00 each. Group purchases of $250.00 or more in parts (i.e. arms not a tire truer) and you get 25% off on those parts plus anything you add to that order of parts (this includes the tire truer but does not include kits or pit bags). Pit bags are also available for a group purchase but the margin is so slim that I don't even make 25% in the first place.

Ther are a lot of other things we can do for you since we a not a big distributor. This gives us the power to be flexible. If you have a special requirement talk to us. We will bend over backwards to make it work for you.

I also need to post that I will not be able to reply to any post for a few days. We are getting ready to go to Seattle and I'm behind on my shipping. I have to take care of my present customers. Notice that none of the negative posts have been from regular customers. This does not mean there haven't been issues. There have, but we do stand behind our promise of do it right or make it right.

Thank you

Wolf