I just purchased a system from Craig and wanted to let anyone who's curious know that his customer service is top notch! I was having a problem loading the software onto my ghetto laptop and he didn't hesitate to get it fixed. After I called him and told him my problem he said he'd call me back in 10 minutes, he called back in less than 5 with a link to a solution and actually stayed on the phone and walked me through it, A++++++!!!! As for the system, I've only bench tested it so far, and everything works perfect, I'll get out this weekend and give it a real test and give a full review!