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Old 07-09-2007, 12:42 PM
  #20683  
Customworksking
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Join Date: Oct 2004
Location: Springfield ILLINOIS
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Wink xray

Originally Posted by olhipster1
Schui's US customer service is bar none the best out there..
i've called with a few questions...they made time to answer them..

when I was placing orders...they suggested to take of certain parts from the list since I would NOT need them for carpet. No other company has does that before for me.

had a shock tower that was frayed in the box, my guess during shipping...
they sent a replacement out.. the only question they asked was "what was my address" shipped priority... zero charge.

try and get that from Xray...?????? last time i called Xray for a part problem..they pretty much just ignored it. Remember the bulkheads weren't even...had to shim out to get equal width....Never heard from them again.
The only thing xray has is Paul L the last race at trackside Paul helped me every time i asked in total say 3hrs + he did it for everyone for 3 days on his own time...
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