The best company I have ever dealt with is Tower hobbies, I have ordered over 40 orders with them and never had a problem, Have you tried them for part's ?. The best part about this problem is for anyone that has had problems with a company like Charlie and Jag is take them off your list and never deal with them again.
Also rc mushroom is great, never a problem with them or rcmart.
The biggest problem that really shits me off is when you order something wait 3 days and you get a email saying out of stock, but that is after you have paid them.
Addam