Read this in the paper today:
http://tinyurl.com/2l2k6p
Companies big and small should be paying attention to what is said in public forums on the internet about their products and company and respond.
It would seem that lots of RC companies would be doing themselves a favor if they got engaged with their customers.
The problem probably lies in small minds. They're too busy with their core biz of trying to make a profit to pay attention to bad/good press or other marketing issues.
I've heard that customers who RC race (what rctech.net is based on), is really only about 5 percent of the total RC market, in land based RC.