Im out 2 times shipping at 18 bucks a trip so theres 36 and the 250 i paid for the esc and havent gotten any track time out of it. had it over a month, and its been at novak twice grrr and yeah Charlie was great on the phone, but now hes out of the office and this CS mgr is telling me he basically lied to me and she wont uphold what he told me and now I have to wait another week so she can talk to him abou it. ??? I just want them to do what they said. this is a brand new product that hasnt worked TWICE.