Everyone,
Peter Stubis seems like a fabulous guy! He was able to say "yknow, I reckon your problem is XYZ, that's surface mount on that model, and if that's what it is, it'll cost you $blah".
Is it just me, or is it incredibly refreshing to get someone technical who a) knows what they're talking about, and b) doesn't spin you a load of crap.
He also asked me to relay to you all to please NOT call him on the number above. He prefers to get calls on 0418 602 486. This is his work number, and youre more likely to get him there as well.
Thanks again everyone for your help.
-Scott