Ok I also have ordered from Acehobbies and it took 3-weeks to get my order (but I did use the USPS as the carrier) and I called Kevin and he considered it lost in the mail and he had Mugen resend it. BUT part of my order did finally show up and now I have part of my order duplicate. (Which I will return to them). So I was really satisfied with his help and willingness to correct the
problem. I will order from them again.