Order was not forgotten....

Australia Post is never a great method of freight for any items, let alone RC Items. We stronlgy advise customers (budget permitting) to use express couriers. In regards to your claim, we have replaced your items at no cost to you. We have since taken up claim with Australia Post for the motor as was dicussed with your mother on the phone - this will be delivered to her work.

Incidentally your initial order was shipped 4 hours after your phone purchase.

We apologies for any inconvenience!

Jamie Nancarrow
Marketing Manager
Model Flight