Join the broken crank crowd Wendell. A crowd none of us want to be part of!!! What is enormously frustrating is Sirio's NON DIRECT RESPONSE to this situation!! Good grief do they think people will come back and buy more of there products?? $230.00 for a motor isn't pocket change for most. Time to look for manufacturer's that actually have some kind of customer service, and that actually acknowledge that you even exist. Can you imagine going to a local store and buying a $230.00 Microwave, suit of clothes or whatever and having the store people look at you like you where the invisible man??