If you think the above opinions are biased or they just haven't ever used another software, then let me tell you first hand. I fought with Jlap for over a year. I've used B&B. Then the heavens opened up and RCSP fell to earth. Yea, I had to restart it one time cause it acted a little goofy but it was fine after that, and once we had trouble loading the rechargable transponders and actually had to go in and TYPE the numbers into each one (man that took like 4 freakin minutes!!!), of course Doug had that little bug fixed in about one day... then there was the time I had this snow cone while running the computer.... oh wait, that little catastrophe had nothing to do with the software...LOL