Originally Posted by
OffRoadJunkie
I understand both sides. It sounds like Griffin just wants to help support the small guy, but the small guys it too busy to respond. This can make a person, who's trying to support the small guy, to feel frustrated. I bet Griffin would be happy if PPF just reached out and gave an update. It's hard to support business who makes you feel like you don't exist.
That was where I was at originally. I've changed my tune a bit as time has progressed.
I did get a note today saying that my order was actually for a pre-order (though it said "in stock" when I ordered) - scheduled for February.
There was no offer of refund. There was no acknowledgement that they'd changed the deal without informing customers.
I no longer believe it's a "too busy" thing as I was misled with no update for several weeks.
Regardless - if it's a too busy thing or something more nefarious - it's been a very bad experience - and one I would not recommend.