Originally Posted by
Bcollins82
Maybe Brian didn’t sugar coat it as he should have, but as far as agreeing to refund, you can see in the original
screenshot, he said if they aren’t shipped out tomorrow, he expects a refund… To which Brian Mills replied “absolutely” When it wasn’t refunded by mid day, he threw a tantrum and started saying he refused his refund. Lol 🤷♂️ I’ll go out on a limb and say if his refund was actually refused, he would have posted that part.
That's not what I read, dude placed an order not realizing there would be any delays, asked for an update, then waited 6 days and asked for a refund at that point then was blocked from any communication after that. No matter how you try to spin it, this is grossly unprofessional all the way around. Not saying the customer wasn't rude and frankly they're probably not team driver material anyway, but a simple refund and boot from the team was all that was needed, now we have all this drama with fewer people interested in the brand due to their shenanigans.
Telling someone after the fact that they won't get parts they ordered until April which is practically 6 months away from now is long after any buyer protection to get credit card charges reversed. Everything I see about this has SCAM all over it!