Originally Posted by
youngrigo
The only problem i see is that when asked to "PLEASE send me my money back" the only response if the product hasn't shipped should be "YES absolutely". Afterwards if Brian doesn't want him on the team anymore he has the right to kick him out. But to say your only option is A) Patience or B) Get kicked out.... I have a problem with that.
Either ship the guys things out or refund him his money if you cant ship it out because you're to busy. Its honestly pretty simple and it would have never came to this.... My .02
I couldn't have said it better... 6 days with no shipping confirmation is absurd to me, they have no business accepting team drivers/orders until they are ready to ship products. I have a handful of sponsors myself and every single one of them ships within 24 hours after payment has posted. Only exception is my custom orders for t-shirts and decals which require time to design and even then they don't require payment until the product ships.
There's a major disconnect with how Pro Performance is operating their business, they are NOT following best practices in the industry. All this drama would've been avoided if they refunded the guys money and kicked him off the team, now I have zero interest in supporting this brand due to how this was mishandled.