In the UK, consumers are protected by the Sale of Goods Act 1979 & the more recent Consumer Rights Act 2015. Business to Business transactions are only covered by the Sale of Goods Act (as businesses are not considered consumers by definition).

In the US, you are protected by the Federal Trade Commission (FTC) and the act itself of the same name (FTCA).

If you buy AGF from a retailer, you are afforded all the same minimum guarantees as you are any other item.

In the UK, It has to be:

• Fit for purpose
• Free of manufacturing defects for a minimum of 1 year
• As described
• Within the specifications

The issues you experienced with the very unhelpful lady from AGF that stated the servo was 'not suitable for 1/8th use' are essentially between the retailer and the distributor/manufacturer when buy through a retailer. It's the law.

If you pay using a credit card, when such issues arise, you can usually get the credit card company to refund you while they deal with the issues. Even if you only part pay with a credit card.

AGF Warranty:

"Warranty-Only When this product is faulty after normal operation with the 12 month warranty period, will we repair or replace based on our regulations. The repair will be paid for by the customer when the damage is due to improper ways i.e. misuse, broken gears, liquid ingress, damaged leads, and modifications or beyond the warranty period. The warranty card and original proof of purchase must be included when returning the product. Failure to include these will result in the item being ignored. Note that some damages may not be economically repairable.

Warranty card download: AGFRC Warranty Card-20200327


The scope of the warranty is limited to the servos and excludes aircrafts, cars, engines and any other non AGFrc product. We are not liable for any consequential losses howsoever they are caused.

Additionally, below items void the warranty and require billing information - No exception:

* Using the product in an application it was not rated for.

* Exceeding the product specifications.

* Incorrect wiring or use inconsistent with the instructions.

* Using the wrong polarity connectors on the battery and connection wires from the products.

* Failure to attach the supplied capacitor or capacitor(s) are confirmed damaged.

* MOSFETs and or Phase plate(s) is confirmed damaged by Current-overload.

* Warranty applies to the original purchaser of the product only. Warranty is non-transferable.

* Failure to include a receipt proving date of purchase.

* AGFRC products that have been discontinued or special offer for limit quantity.