Originally Posted by
YBSLOW
It was never hooked up backward. It never went into calibrate mode. They do not care!!!! Yes it had correct I.d. barcode on box and yes Nitro House is an authorized dealer. Nitro house is taking care of it like a professional the opposite of what Hobbywing has done. I do not dictate map pricing or care what it is. Easy Nitro House will get more of my business and Chinawing will get none of my business.
The OP is misleading, you stated:
Originally Posted by YBSLOW
... I purchase a new 160 amp G2 that is suppose to have reverse polarity protection...
Does this not have anything to do with your issue?
Now you are claiming that the problem is that they couldn't help you get the ESC into calibration mode?
Sounds to me like a miscommunication issue all the way around... they probably already lost you as a customer and never had a chance before you first contacted them.
I would be willing to bet your calibration issue has something to do with your transmitter settings... I have seen calibration issues in the past when folks don't have the throttle perfectly centered, if you have any negative trim or ABS brake enabled, then it won't calibrate per the manual, I would double check your radio and follow the calibration steps very carefully, they can be tricky... I've helped a lot of guys at the track who were going stir crazy and couldn't get their ESC's to calibrate to save their lives, then once I show them, they're like "Dude that's all there is to it?"