Anyone having any luck getting LRP to respond to questions?

I asked a question over 10 days ago, have the status as "being processed" it is a simple question...

"I have 2 LRP SSX Stock Spec Version 2 ESC's that both stopped working at the same time... How unusual!.... Where can I send them to see if they can be repaired at at what cost."


Anyone have any ideas on how to troubleshoot these? Wondering if the Over Heat protection was activated... how do you reset the ESC just to rule this out?

Any help is appreciated.