if you guys just read the last couple of pages you will see that it is you that is dragging this on. I have tryed to move on with this and input just helpful comment about the units. and then someone chimes in. I have only responded to each and every post.
AND AGAIN, I AM NOT SAYING NEW TECHNOLOGY IS BAD, WHAT I AM SAYING IS THAT COMPANIES THAT WANT TO BE PART OF NEW TECHNOLOGY HAVE A RESPONSABILITY TO UNDERSTAND THAT EARLY ABOPTERS OF THIS TECHNOLOGY ARE THE ONES THAT WILL MAKE OR BREAK THE PRODUCT. SO THEY ACTUALLY HAVE TO WORK HARDER TO MAKE SURE THAT THERE IS VERY LITTLE NEGATIVE FEEDBACK. YOU CAN NOT DEAL WITH THE PUBLIC THE SAME WAY AN EXISTING PRODUCT DEALS WITH THE PUBLIC. WHAT SOME OF YOU FAIL TO UNDERSTAND IS THAT YES THERE ARE GOOD UNIT AND YES THAT IS PROBABLY THE MAJORITY. BUT THE MINORITY ARE HAVING PROBLEM. AND HORIZON AS A COMPANY HAS NOT CHANGED THEIR POLICY FOR THIS ONE PRODUCT. AND THAT IS WHAT IS HURTING THEM. AND YES MULTI BILLION DOLLAR COMPANYS CHANGE POLICIES WHEN THEY ARE REALEASING NEW TECHNOLOGY AS OPPOSED TO REALEASING EXISTING TECHNOLOGY.
one of you brought up novak. they had some problems with their brushless. what was novak's response to early adopters that had problems? I was not one in that group, but having had a couple of novak xxrta receivers when they just came out. I had a replacement for 1 of the 3 in 1.5 weeks from them. i believe I had purchased these within the first month of release. and it was replace with a new unit.
Why do so many people use novak product? they have a reputation of taking care of their customers. Am i saying that novak won't screw up once in a while, no. What I am saying is that they try hard to keep their cusomters happy and I know for a fact that they work outside of the box at time to help keep that reputation. novak has been in the forfront of a lot of new technologies and still maintains it good reputation of service after the sale.
And I know some of you wil disagree with my position of novak, but that is also good because when people get on the net to see if they should buy something, it should not all be fluff about stroking a companies ego, you should get both sides of the fence.
you guys fail to see the point of my original post, you just see the bashing and stop there. I originally posted the experience I had and then comment how poor horizon has handled the problem. you guys believe that as early adopters of new technology we are the one that should foot the bill on r&d and qc. I believe that the company has the right to foot that bill, because we are early adobter of their technology.