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Old 04-01-2005 | 05:29 AM
  #555  
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theisgroup
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you are correct. new technology. AS Joneser said every one of us has at one time used new technology. Just like Joneser, I have a 2002 M3. This is the car with the motor that grenades and throws rod. They went through 2 iteration of oil and I have had 3 bottom ends re-done. Oh yeah this is a $68k as opposed to $159. But the principle is still the same. BMW to date has only shipped 250,000 untis of this car since it went on sale 9/2000. You think that if it were not for a select few (less 10%) of the people compaining about the vehicle that this problem would not have been solved and resolved with no cost to the owners? The fact is that A company put out a product, if the product is "NEW" and the technology is "NEW" their customer service should be 1000% better then an established technology. The Fact is that new technology will always be under evaluation. So it better be good. Look at technology that was cool, but failed because fo execution. I understand that there are units that work, But to sell a product and then get it back and find out that it is non functional, and then to tell the customer, yeah new technology, yeah it does not work, but sorry we can not give you your money back and yeah sorry, we will send you another unit and yeah we can not tell you when it will be available to you, but we will be shipping more of these things out to other people. I don't think so.

I guess you have not been around the block at all. The way a credit card company works, is that the disbut has already been processed and then they go to the vendor to validate the claim. The funny thing is that Horizon can only say to them, yeah we are working on it and yeah we don't have anything to replace it with, but your customer has to pay for something they did not get. funny funny, the law will laugh horizon right out of the court room.

You are right, it is just for fun, funny thing is that it was not fun that when this happened my xray $90 chassis was folded in half, it was not fun that I paid to race and got zero track time and it was not fun that I just had to sit and watch. And what is even funner is that I get to pay for the stuff and not even have it. Horizon said "not sure when we will have a replacement for you and no, you don't get your money back even though it does not work."

wee, what fun
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