Originally Posted by
avaldes
Deploying a product to the consumer will expose weaknesses that the design team had not considered. It happens to every product. I am constantly amazed at ways the users find to break the systems that I design. It is because engineers and users think a little differently and operate things differently.
It shouldn't be hard for Xray to trace the root cause of this issue. Be it a poor lot of raw material, an actual defect in the part, or a design without enough margin. I'm sure they will do the right thing.
I sure hope they keep an open mind about it and get to the bottom of the issue instead of just pointing the finger back at us. I follow the xb2 group on fb closely and I have seen at least 10 people break them. All said the exact same.. Had no idea why it broke and never once happened during a crash.