Originally Posted by
whitrzac
Yep, they suck.
I had a new 5s 3600mah venom pack DOA. 3/5 cells were <2v.
It took 2 weeks of arguing with support to get a replacement pack sent.
They said it was my fault, I never soldered a plug to it
At least with a HK pack I know I'm not getting a warranty
1/4 venom packs bought were DOA
0/27 HK packs were DOA
Funny you say that, I have a Turnigy saddle pack and went to charge it one day and the charger said low voltage, I was not surprised being that I paid very little for the pack, but for S&G I emailed them and they wanted pictures of the pack, so I sent them pics of the wires cut off and the pack in a saltwater bath and they shipped me a new battery free of charge. I was surprised.