fix it? How can I, from what I heard they were running version 7, that is 6 or more years old and is a Windows 3.1 program. As has been stated by Microsoft, et al, support in 32 bit Windows for older 16 bit applications is not perfect. It becomes more problematic when low level hardware interaction occurs (read "transponders") and is exacerbated with the move to Windows 2000 and XP. If they could not have afforded the upgrade fee (a maximum of $200 Au) I would have given them a copy. But then I wasn't there and don't even know what the problem was, but that never seemed to stop people commenting in these forums, just see the Brat.