I have had 4 servos sent in under warranty since February 4th. Same experience as the other dissapointed posts. VM's emails to joel. I spoke with him 2 weeks ago after an excuse that the person handling the RMA's was no longer with the company. He said he would have them out that day. 2 weeks later and nothing. Again mutiple call's and..........wait for it........NOTHING. I hate to post this but I have spent quite a bit of money with this company. Knowing this before you purchase might help you make an accurate decision.