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Old 03-06-2014 | 10:28 AM
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Big Trol
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Joined: Sep 2012
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From: Vista, Ca.
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Originally Posted by wever75
Never dealt with them
Hopefully I won't have to
If you ever do wever, you'l be pleasantly surprised, well worth the extra $$$ you may spend on other brands thinking your saving $$$, customer support is an invaluable part of brand decision. IMO

Originally Posted by lbenton
I am not a heavy castle guy, but I did have to involve their support a couple of times for one reason or another in the past. They honestly do care about having a good image and stand behind the product.
I've been looking at some of their other products as a result of my recent experience. they made a big step toward the top of my choices.

Originally Posted by phildoggg
Castle= great people and customer support!
You can sure say that again, I guess you can tell, I think I've become their #1 fan.
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