Originally Posted by 8ight-e

That is awesome support,, make your loyal consumer pay for shipping a broken part with known issues and defects that will cost about the same as it is to grab it off the shelf new?? Really?? Sorry someone has to call it as it is.... Tekno time to step up here and make it right.. you want the part for inspection to maybe improve something, cover shipping.

BTW I've seen this part fail with my own eyes.. it is a defect, tekno acknowledged the defect, I'm lost on why this is even in question.