R/C Tech Forums - View Single Post - Sent in to Novak and never hear anything back...
Old 01-30-2014, 09:03 PM
  #9  
bozack
Tech Apprentice
 
Join Date: Mar 2012
Posts: 68
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Originally Posted by Jack Bonhomme
There are big changes going on at Novak. Besides the address change they have the name change and change in ownership. On top of that they are now being exclusively sold by Great Planes/Hobbico. So I think something is up and they are not responding. Even the website is not loading. Though it still works on my mobile. I hope this is just temporary. I've always had good service from them. Been using Novak since the 90's and have always gotten prompt service when issues arise. I'm trying to get a new ESC/Motor combo soon so I hope they can resolve their internal issues.
hey Jack, I get that and all, but one would think they would at least try and keep up with customer service...

I really don't think I am asking for much, heck all I want them to do is verify that they got my stuff at this point, something I can't get them to do.
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