Originally Posted by
poeee
I got around to emailing spec-r directly and they kindly sent out 2 bearings and an alloy turnbuckle (R1 spec) free of charge. Great service. A company dedicated to customer service it seems!
I buy everything from Spec-R directly, they are great to deal with. I had an order that was late by 2 weeks, they were really proactive in tracking it down and keeping me informed of what was happening. With a time frame set for sending out a replacement if the order was lost. Package arrived the day before the deadline.