Well i did ship a week after payment i do have a life three kids and a full time job! All items were in perfect working order when i shipped them so if the pt wasn't working like you said you should of paid for insurance and i gave you a great deal!! Last time I ship to canada!! Im not out to rip people off and trying to do a paypal claim for non receipt sounds like you're trying to rip me off when you got all the items you bought. By the way paypal case closed in my favor.