I've installed and removed, and reinstalled the software four times now. Each time, it says everything has been successfully installed. My laptop isn't recognizing the programming card, hasn't even given me a "found new hardware" message. The card lights up, as does the lights on the bottom of the esc, but that's it. I don't get the "Connect ESC" or "Update Firmware" messages. The PC interface for my other ESC's is still working fine. I've even recruited my network admin/security expert from work to take a look. Everything looks like it should. I've got several hours in to this now, we have to be missing something. Any way to troubleshoot the card?