Originally Posted by
R/C Lidz
Why is it that any time they screw up their Werks motors they think they can just pop on here and ask for a handout? Over the last 5 years or so Ron has graciously repaired/ replaced engines for people, out of his own pocket, as a display of customer support. Why can't people see this for what it was instead of a way to try to get free service? There isn't another engine brand on his site that has the direct line of contact down to the people other than Werks. Nowhere else can you complain to the HMFIC. If this happened to any other motor the owner would replace the front bearing and keep on truckin.
FWIW, I don't even run Werks engines. I do have one- a guy at the track gave me a B5 when he saw the problems I was having with my OS engines. /irony
Lol, this situation I think is more of a misunderstanding or possibly lack of experience running nitro stuff but you would be surprised by some of the stuff that I get to deal with. Last week I had a guy call me that knew he ingested a glow plug element which totaled his engine asking me what I could do for for him. I explained that having a glow plug element fall into his engine was not really an engine warranty issue lol but what would he like me to do. His response "oh I know it was not the engines fault but I was hoping that you would send me a replacement engine"
I was not really sure how to respond to that one lol. Eventually it came out that he was just new to the hobby and did not really understand tuning yet. I offered him a replacement at 50% off to help get him back up and running. He told me he would think about it and call me back lol!