Originally Posted by
trx498r
Viper has the worst customer service I have ever seen. I ordered a new vtx8 and 4.5t xl motor got them both and neither one of them work from the factory. Been over a month and Im still waiting on my motor. I called them and they said I needed a backup system? So if you buy from them there telling you to buy 2 because one of them probably doesnt work. They SUCK.
Nothing about this seems right. I can only see them taking a month if they are out of stock. Also, the motor and esc were DOA? That is possible, but very unlikely.