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Thread: RC10B4.1 FT/WC
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Old 11-18-2012 | 05:40 PM
  #24265  
Wease
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Joined: Oct 2008
Posts: 1,057
From: Mars, PA
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Originally Posted by atwell906
Their are lots of good options out their. If I were to change brands I'd go Speed Passion (the same unit as Hobbywing and Orion).

I currently run LRPs and couldn't be more UNHAPPY with their terrible customer service. I have 3 sxx comps. The throttle and brake "feel" is very good. However, I sent 2 of my ESCs to LRP for the free BEC upgrade. Since sending them in, they have provided me with no updates (not even a confirmation email). When I contact LRP, they act arrogant and bothered that I inquire about the +$400 in ESCs i have sent in.

I have called LRP 2 times over the 30+ days they have had my ESCs.

At this point, I am writing the ESCs off as I don't think I'll LRP is going to send them back.

Based on my experiences with LRP, I do not recommend them.
I used to use LRP but switched to Tekin for this very same reason. I sent in an ESC for repair/inspection and it took nearly two months until I received it back. AE services LRP equipment here in the U.S. For as much as I love my AE 1/10 vehicles, I was uber pissed at their sub-par LRP support. I would call and/or email for updates but only to receive very generic responses, like "it's in line to be serviced" or "it should be done soon", etc. For someone who races week in and week out, being without an ESC for two months is really not an option. LRP is based in Germany and there is a very small cynical part of me that thinks they send these things to Germany for repair

In hindsight it was a blessing in disguise because I love my Tekin ESCs! I think they are very smooth, extremely easy to program with our without the Hot Wire interface and their customer service is exemplary!
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