Originally Posted by
tlee13
Take it back to them and show them what's happening. They should swap it out with another one.
Ummm..why is it a LHS responsibility to replace an item that can be argued was damaged from "user error".
I would consider it very nice of them if they did that for the OP but I wouldn't consider it something a LHS "should" do.
IMO, contact Orion and see what they say.