So my story is that I ordered an item, it took over a week to arrive and was wrong. Sent back same day and it took three weeks for manager to pickup from post office. Then a further three weeks to get refund. It was only refunded after I logged a charge back with my cc company and also threatened legal action. Numerous phone calls and emails were exchanged and they generally failed to reply to most of them. I have had much better service from individuals operating out of their shed than rchobbies.